You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > Survey Manager > SM - English > Survey Manager - 3CX Softphone Installation for Android
Survey Manager - 3CX Softphone Installation for Android
print icon

Install 3CX APP Softphone - Android

STEPS Download APK from the Play Store.

Search for "3CX" and click on "Install".

 

          

Once installed, click on "Open".

Once the app opens, license agreements must be accepted by clicking on "Agree".

Complete the installation of 3CX by clicking "Next" on each of the following steps:

 

a. Click on "Next".

 

         

 

b. Click on "Scan QR Code".

 

        

      

 

Allow Camera Access to be able to Scan QA code described in previous item.

 

        

 

Your device's camera will open with a QR scanner.

 

       

 

Enter the WEB client https://gallup1.3cx.us:5001/webclient or https://gallup2.3cx.us:5001/webclient as directed by IntiCo with your credentials and click on Profile (top right corner) and then Scan QR code:

 

      

 

Scan the QR code generated by the page from your cell phone:

Click on "Call echo service".

 

         

 

Allow audio recording in 3cx.

  

         

 

Allow to make and manage calls in 3cx.

 

         

 

The 3cx app makes a test call to validate the audio and microphone, the the app is configured.

 

         

 

Softphone connected and ready to call, the entire time the interview lasts.

 

         

 
Feedback
0 out of 0 found this helpful

scroll to top icon